Terms of service

Welcome to Omnira.

These Terms of Service ("Terms") govern your access to and use of the Omnira website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website.

1. About Omnira

This website is owned and operated by Omnira, a handcrafted footwear brand based in Pune, Maharashtra, India.

Throughout these Terms, the words "Omnira," "we," "our," and "us" refer to Omnira.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.
  • You are legally capable of entering into binding contracts.
  • The information you provide is accurate, complete, and up to date.

3. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website in violation of any applicable laws.
  • Attempt to gain unauthorised access to our systems.
  • Distribute malicious software or harmful code.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, or exploit website content without our prior written permission.

4. Products

Every Omnira product is thoughtfully designed and handcrafted.

Due to the handcrafted nature of our products:

  • Minor variations in embroidery, colour placement, texture, and finish may occur.
  • These natural variations are part of the craftsmanship and should not be considered defects.

We make every effort to display product colours accurately. However, colours may vary slightly depending on your device or screen settings.

5. Pricing

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

Prices may be updated at any time without prior notice. Any changes will not affect orders that have already been confirmed.

Applicable taxes will be displayed during checkout where required.

6. Orders

Once an order is placed, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of the order. We reserve the right to decline or cancel an order in circumstances including, but not limited to:

  • Product unavailability
  • Pricing or technical errors
  • Suspected fraudulent activity
  • Incomplete or inaccurate customer information
  • Situations where we are unable to fulfil the order

If payment has already been received for a cancelled order, any applicable refund will be processed promptly.

7. Payments

We accept payment methods displayed at checkout.

All online payments are processed securely through trusted third-party payment providers.

Omnira does not store your complete debit card, credit card, UPI, or banking credentials.

Cash on Delivery (COD) is available for eligible locations. Where applicable, an advance payment may be required to confirm COD orders, as described in our Shipping & Delivery Policy.

8. Shipping and Delivery

Shipping timelines are estimates and may vary depending on your location, courier partner, weather conditions, public holidays, or other circumstances beyond our control.

Please ensure that your shipping information is accurate when placing an order.

Additional charges may apply if an order must be reshipped due to an incorrect address or unsuccessful delivery attempts.

For complete details, please refer to our Shipping & Delivery Policy.

9. Exchanges, Returns and Refunds

Our Exchanges, Returns, Refunds & Cancellations Policy forms an integral part of these Terms.

By placing an order, you acknowledge that you have read and understood that policy before completing your purchase.

10. Intellectual Property

All content available on the Omnira website, including but not limited to:

  • Artwork
  • Illustrations
  • Product designs
  • Embroidery designs
  • Photography
  • Logos
  • Graphics
  • Text
  • Videos
  • Website design

is owned by or licensed to Omnira and is protected by applicable intellectual property laws.

No material may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

11. User Content

If you choose to submit reviews, testimonials, photographs, or other content to Omnira, you grant us a non-exclusive, royalty-free licence to use, reproduce, publish, and display that content for marketing, promotional, and business purposes.

You confirm that any content you submit is your own or that you have permission to share it.

12. Third-Party Services

Our website may contain links to third-party websites or services.

Omnira is not responsible for the content, privacy practices, products, or services of third-party websites.

Your interactions with those websites are governed by their respective terms and policies.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Omnira shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Nothing in these Terms excludes any liability that cannot legally be excluded under applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business, legal obligations, or website functionality.

The updated version will be published on this page with the revised effective date.

Continued use of the website after any updates constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra.

17. Contact Us

If you have any questions regarding our use of cookies or this Cookie Policy, please contact us.

Customer Care
Email: care@omnira.in

Business Enquiries
Email: hello@omnira.in

Location
Pune, Maharashtra, India