Privacy policy

Last Updated: August 2026

At Omnira, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

This website is owned and operated by Omnira, a handcrafted footwear brand based in Pune, Maharashtra, India.

Throughout this Privacy Policy, the terms "Omnira," "we," "our," and "us" refer to Omnira.

2. Information We Collect

When you use our website, we may collect the following types of information.

Personal Information

When placing an order, creating an account, or contacting us, you may provide:

  • Full name
  • Email address
  • Mobile number
  • Shipping and billing address
  • Payment information (processed securely through our payment partners)
  • Order history
  • Customer support enquiries

Device Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Pages viewed
  • Products viewed
  • Website interactions
  • Referring websites

This information helps us improve your browsing experience and website performance.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Verify and complete payments
  • Arrange shipping and delivery
  • Communicate order updates
  • Respond to customer enquiries
  • Provide size and product assistance
  • Improve our products and services
  • Enhance website functionality
  • Detect fraudulent or suspicious activity
  • Comply with applicable legal obligations

With your consent, we may also send you updates about new collections, product launches, offers, or brand news. You may unsubscribe at any time.

4. Payment Information

Payments made through our website are processed securely by trusted third-party payment providers.

Omnira does not store your complete debit card, credit card, UPI, or banking credentials on its own servers.

Payment providers process your information in accordance with their own privacy policies and applicable security standards.

5. Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

  • Shopify (our ecommerce platform)
  • Payment gateway providers
  • Courier and logistics partners
  • Technology and analytics providers
  • Government or legal authorities when required by law

We never sell, rent, or trade your personal information to third parties for their independent marketing purposes.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Keep products in your shopping cart
  • Improve website performance
  • Analyse visitor behaviour
  • Enhance security
  • Provide a better shopping experience

For more information, please refer to our Cookie Policy.

7. Marketing Communications

If you subscribe to our newsletter or choose to receive updates, we may occasionally send you:

  • New collection announcements
  • Product launches
  • Exclusive offers
  • Brand stories
  • Promotional communications

You can opt out at any time by clicking the unsubscribe link included in our emails or by contacting us.

8. Data Security

We take reasonable technical, organisational, and administrative measures to safeguard your personal information against unauthorised access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders
  • Provide customer support
  • Maintain business records
  • Meet legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised where reasonably possible.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your information
  • Withdraw marketing consent
  • Object to certain processing activities
  • Request information regarding how your data is used

To exercise any of these rights, please contact us using the details below.

11. Children's Privacy

Our website is intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.

12. Third-Party Services

Our website may contain links to third-party websites or services.

Once you leave the Omnira website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The revised version will always be published on this page with the updated effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

Customer Care
Email: care@omnira.in

Business Enquiries
Email: hello@omnira.in

Location
Pune, Maharashtra, India

Cookie Policy

Last Updated: August 2026

At Omnira, we use cookies and similar technologies to provide a smooth, secure, and personalised shopping experience. This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use.

By continuing to use our website, you agree to the use of cookies as described in this Cookie Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile phone, or other device when you visit a website. They help websites remember your preferences, improve performance, and provide a better browsing experience.

Cookies do not typically contain information that personally identifies you, but they may be linked to information you provide to us.

2. Why We Use Cookies

Omnira uses cookies to:

  • Ensure our website functions properly
  • Remember items in your shopping cart
  • Save your browsing preferences
  • Improve website speed and performance
  • Understand how visitors use our website
  • Analyse traffic and customer behaviour
  • Enhance website security
  • Improve your overall shopping experience

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as secure browsing, shopping cart functionality, checkout, and account access.

Without these cookies, certain parts of the website may not operate correctly.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information such as:

  • Pages visited
  • Time spent on the website
  • Navigation patterns
  • Device and browser information
  • Website performance

This information helps us continuously improve our website and customer experience.

Functional Cookies

These cookies remember your preferences, such as language, region, and other settings, allowing you to enjoy a more personalised browsing experience.

Marketing Cookies

With your consent, we may use cookies to display relevant advertisements, measure the effectiveness of marketing campaigns, and provide a more personalised experience across digital platforms.

4. Third-Party Cookies

Some cookies on our website may be placed by trusted third-party service providers, including services that help us:

  • Process payments
  • Analyse website traffic
  • Improve website functionality
  • Deliver marketing communications

These third parties maintain their own privacy and cookie policies.

5. Managing Cookies

Most web browsers automatically accept cookies. However, you can choose to disable or delete cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality, including shopping cart features, checkout, and personalised settings.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.

The latest version will always be available on this page with the updated effective date.

7. Contact Us

If you have any questions regarding our use of cookies or this Cookie Policy, please contact us.

Customer Care
Email: care@omnira.in

Business Enquiries
Email: hello@omnira.in

Location
Pune, Maharashtra, India